Let pawsitive vibes Groom Your Pet to Perfection

With us, your dogs welfare comes first. If they arrive with a matted coat, it's almost impossible to de-matt the coat while keeping the dog comfortable . We will shave the dog short if we deem necessary as matting can cause significant pain. This is always carried out with your dog's best interest,

Depending on how severe or close to the skin the matts appear, it's possible haematomas may appear. It is also possible that the skin may be caught by the grooming equipment causing small superficial wounds.

We do not accept any liability for such grazes as they are unavoidable during the welfare groom. We will try our utmost best to contact you prior to shaving the coat . If you are unreachable, it is at our discretion on whether to go ahead with shaving the coat. Before, During and after pictures and or video will be taken.

Clipping of the matted fur can cause damage to our equipment and requires additional matting fees will to be added. This will be communicated with you prior to collection of your dog. See additional charges & fees

   PLEASE CHECK  TO ENSURE YOUR DOG IS FREE FROM FLEAS & TICKS PRIOR TO YOU GROOMING APPOINTMENT THIS CAN AFFECT :

• THE SAFETY OF OTHER DOGS
• HYGIENE OF THE SALON
• SCHEDULED TIMINGS
• A DECONTAMINATION OF THE SALON AND EQUIPMENT

see our additional charges & fees for a decontamination of the salon and equipment due to fleas & tick