Privacy Policy FOR FUR REAL PAW- SITIVE VIBES
Privacy Policy (Fur-Real Paw-Sitively Vibes)
1. Personal data we collect
- Contact details :name, phone number, email, and address (for booking and service delivery)
- Dog-related information: name, breed, age medical/behaviour notes provided by you
- Payment information: payment method ( cash currently; we do not store card details)
- Communication records: notes from emails, messages,and phone calls
2. How we use your data
- To book and schedule grooming appointment
- To provide, customise, and improve our service.
- To comply with legal and tax obligations
3. Data sharing
- With your consent. or as required by law, we may share with:
- Veterinary professionals for medical concerns.
- Emergency contact if needed during visit
- Insurance providers if a claim arises (if applicable)
4. Data retention
- we keep booking and contact records for as long as needed to run the business, comply with legal obligations, and address any disputes or inquires
5.Your rights
- access, correct, or request deletion of your personal data ( where lawful ).
- withdraw consent where applicable .
- Lodge a complaint with a supervisory authority yif needed
6. Security
- We protect data with reasonable measures (manual records and digital storage where used ). Physical ; digital data is stored on password-protected devices
7. children
- We do not knowingly collect data from children under the age of 16 without parental consent. if you believe we have such data contact us to remove it
8. Changes to this policy
- We may update this policy. Well post changes on our website or notify clients by email
